Refund policy
Refund & Return Policy
Vision Streetwear Vault
At Vision Streetwear Vault, we stand behind the quality and authenticity of every item we sell. If you are not fully satisfied with your purchase, we are here to help.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
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Items must be unworn, unwashed, and in original condition
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All original tags and packaging must be included
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Proof of purchase is required
Items that do not meet these conditions may not be accepted.
Non-Returnable Items
The following items are not eligible for return:
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Final sale items
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Gift cards
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Worn or damaged items
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Items returned without original packaging
Refunds
Once your return is received and inspected, we will notify you of the status.
If approved:
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A refund will be issued to your original payment method
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Please allow 5 to 10 business days for the refund to appear depending on your bank or provider
Shipping costs are non-refundable
Exchanges
We currently offer exchanges only for:
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Defective items
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Incorrect items received
If you need an exchange, please contact us within 7 days of delivery.
Return Shipping
Customers are responsible for return shipping costs unless:
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The item is defective
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The wrong item was sent
We recommend using a trackable shipping service, as we are not responsible for lost returns.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the issue so we can resolve it quickly.
How to Start a Return
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Your order number
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Reason for return
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Photos if applicable
Contact Us
If you have any questions about our policy, please reach out to our support team.
Vision Streetwear Vault
Authenticity. Quality. Vision.